Legal
Privacy Policy
Status: draft pending legal review. This page describes current intended practices for ZOWI LLC and is not yet an attorney-approved final version.
Who we are
Zowi is operated by ZOWI LLC, a Georgia limited liability company based in Atlanta, Georgia, United States. This policy explains how we handle information in connection with our website and our services.
Information we collect
- Contact information you provide, such as your name, email address and mobile phone number.
- Account and identity verification information required to create and protect an account.
- Transaction-related information necessary to process supported payment actions.
- Device, log and technical information such as IP address, browser type and timestamps.
- Support communications you send to us.
Why we use information
- To provide, operate and maintain the service.
- To verify accounts and authenticate access.
- To detect, investigate and prevent fraud, abuse and security incidents.
- To provide customer support and respond to inquiries.
- To send service-related and security-related communications.
- To comply with legal, regulatory and recordkeeping obligations.
- To improve reliability and usability of the service.
Service providers
We use operational service providers to deliver the service, including communications providers, payment and financial infrastructure providers, cloud hosting and infrastructure providers, identity verification and fraud prevention providers, and analytics or error-monitoring providers. These providers may process information only as needed to perform services for us and are subject to contractual confidentiality and security obligations.
We do not sell personal information, and we do not share personal information with third parties for their own independent marketing purposes.
Mobile information and text messaging opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Operational service providers needed to deliver the service — for example communications, payment and infrastructure providers — may still process information as described in this policy.
Security and fraud prevention
We use administrative, technical and organizational safeguards intended to protect information, and we may use information to monitor for fraudulent, unauthorized or unlawful activity. No method of transmission or storage is completely secure.
Legal and compliance uses
We may disclose information when required by applicable law, regulation, legal process or governmental request, or where necessary to protect our rights, the rights of our users, or the integrity of the service.
Your choices
- You may opt out of applicable non-essential messaging where supported. Certain security and verification messages are necessary to operate an account.
- You may request access to, correction of, or deletion of information, subject to legal and recordkeeping limits.
- You may contact us with any privacy question at any time.
Retention
We retain information for as long as needed to provide the service and for the periods required to meet legal, accounting, fraud prevention and recordkeeping obligations. When information is no longer needed for these purposes, we take steps to delete or de-identify it.
Children
The service is not directed to children, and we do not knowingly collect information from children.
Changes
We may update this policy. Material changes will be reflected on this page with a revised status or effective date.
Contact
ZOWI LLC, Atlanta, Georgia, United States — support@getzowi.com
